World Class Services from a Global Aviation Services Firm

TWAL has launched its services at AAKIA Airport in 2015. We bring in years of experience and professionals, with the latest equipment to the island of Zanzibar. The services offered as per industry standards and customized to meet special and specific needs of the operator. We can support narrow/wide body aircrafts to helicopters. The services provided aim at improving passenger experience by automating existing services.

Primary Services

Zanzibar Passenger Handling

Passenger Services

Safe, efficient and reliable passenger boarding and passenger handling services.

Zanzibar Airport Ramp Services

Ramp Services

Qualified and trained staff to ensure smooth handling and on time departure of any flight.

Cargo & Mail Warehouse Services

Customized solutions backed by efficient infrastructure to handle specific client requirements.

Load Control & Flight Operations

Accurate and advanced flight operations systems to ensure safe and on-time departures.

Support Services

High-end technology coupled with efficient operations to provide optimal solutions.


Data protection, document verification, personnel security and access management at every level.

More Services

  • Automated passenger check-in
  • VIP & VVIP & CIP services
  • Private Lounges
  • Airbridge Operation
  • Full cargo service with coldrooms for export & import
  • X-Ray screening of all cargo
  • 24/7 aircraft spares / AOG
  • Frequent Flyer Services

Other Services

TWAL is able to provide lubricants, oils and fuel upon request and prior arrangement with the client. We are able to offer necessary engineering services to clients, also on a prior agreement basis.

Services for passenger-handling due to special circumstances could be arranged by TWAL through local airport security authorities. These special needs and/or passenger handling requirements can be accommodated through prior arrangement with TWAL.